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  Public Ticket #2996073
Missing soundwave
Closed

Comments

  • Katalin started the conversation
    March 6, 2022 at 1:49pm

    Hi, on my website, I'm using your player for a long time now. Somehow the soundwave disappeared. For each product there is a shortcode with the music related to it, but now it does not show the soundwave anymore.

    Example: https://www.karloproduction.com/product/maroon-5-memories-power-intro/

    There should be a soundwave at both play buttons. It was there before, I did not edit anything.

  •  1,103
    Max replied
    March 7, 2022 at 1:36pm

    Hi,

    Make sure MP3 Audio Player PRO addon for WooCommerce is activated to use the audio player within a WooCommerce product. 

    Pro addon does not looks like activate on your site.


    Thanks,

    Max from the Sonaar.io Crew