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  Public Ticket #2999273
License Key not working
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Comments

  • David Cummins started the conversation
    March 10, 2022 at 11:13am

    Hi, I've checked my licence is valid - it is, but when I enter it in the box in the dashboard I just keep getting this error.

    "There is a problem with the Demo Importer.
    The license key used is currently empty, expired or invalid: Make sure to enter your license key in Theme Options > Dashboard."


  •  1,103
    Max replied
    March 10, 2022 at 12:12pm

    Hi

    Please make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1

    So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed.

    Please read this article about how to update your theme.

    Thanks,

    Max from the Sonaar.io Crew

  • David Cummins replied
    March 10, 2022 at 3:20pm

    Thank you - sorted!

    Dave