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  Public Ticket #2999484
when i activate the sonaar player pro i get an error
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  • SeungboSon started the conversation
    March 10, 2022 at 3:32pm

    Adding a playlist after activating the "sonaar player pro (Ver 3.3)" throws an 500 error. Also, when this happens, I cannot add a new page and the product edit page becomes strange.

    I think there is some problem in Ver. 3.3.

    please help

  •  1,103
    Max replied
    March 10, 2022 at 3:44pm

    Hi,

    Could you please try something for me? Please go to WP-Admin > MP3 Player > Settings and save your settings for the first time.


    Tell me if it works.

    If not, please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,

    Max from the Sonaar.io Crew