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  Public Ticket #3008146
Media upload error, Theme color error
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  • Lauryn started the conversation

    When trying to edit anything in the Theme Options I get this error after saving:

    "There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress."


    When trying to upload an image I get this error:

    "The server cannot process the image. This can happen if the server is busy or does not have enough resources to complete the task. Uploading a smaller image may help. Suggested maximum size is 2560 pixels."


    My previous theme worked just fine and I've already updated my php.ini file to allow larger files. 


  •  1,114
    Max replied

    Hi,

    What is the image you are trying to upload? Is it a .jpg file ? how big is it?

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,


    Max from the Sonaar.io Crew