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  Public Ticket #3011215
Pro Plugin won't work anymore
Closed

Comments

  • Rommil Santiago started the conversation

    I recently updated the plugin and I get this error 

    "Plugin could not be activated because it triggered a fatal error."

  •   Rommil Santiago replied privately
  •  667
    Alexandre replied

    Hi, 
    Please replace the mp3 player free version by the one I have provided as attachment.
    Please tell me how it goes.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Rommil Santiago replied

    Nope. When I do that and try to activate the Pro plugin, I still get

    "Plugin could not be activated because it triggered a fatal error."

  •  667
    Alexandre replied

    I have to login to the wp-admin, but wordpress ask to verify the email. 
    Are you able to create a new administrator account through wp-admin>users?

    Thanks,


    Alexandre from the Sonaar.io Crew

  •   Rommil Santiago replied privately
  •  667
    Alexandre replied

    Please use [email protected]. Let me know here when it is done

    Thanks,


    Alexandre from the Sonaar.io Crew

  •   Rommil Santiago replied privately
  •  667
    Alexandre replied

    Oh Wow!!! You have 97 plugins activated. 98 when MP3 player Pro plugin will be activate. 
    That is a lot! 
    Please disable all plugins exept MP3 Player and see if you can enable MP3 player Pro without any issue. 
    If you can, you have to find which plugin causes a conflict with our product. So enable all other plugins by small group.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Rommil Santiago replied

    I disabled them all except sonaar. Then sonaar worked.

    I then reenabled all, and sonaar still works. I don't understand why, but it seems to be fine now.

  • Rommil Santiago replied

    The last plugins I disabled before it worked again were:

    • WP Super Minify
    • WP Last Modified Info
    • WP Google Fonts




  •  667
    Alexandre replied

    Maybe the issue was caused by the minify code. 

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Rommil Santiago replied

    Maybe? Anyways. It works, now. Thanks for the suggestions!