Okay
  Public Ticket #3011947
Import a kit in Elementor
Closed

Comments

  • Yacine started the conversation
    March 28, 2022 at 2:54pm

    Does the kit import works with the free version of Elementor or is it mandatory to buy an Elementor licence ?

    When trying to import the themplate kit for Sonaar  Pro ONLY the folling error message : error with the manifest file

    In the php error log :

    [warning X 1][/home/kq4nf2ww/lechantduyace.com/wp-content/plugins/elementor/core/app/modules/import-export/module.php::195] file_get_contents(/home/kq4nf2ww/lechantduyace.com/wp-content/uploads/elementor/tmp/6240d1722835d/manifest.json): failed to open stream: No such file or directory [array ( 'trace' => '
    #0: ElementorCoreLoggerManager -> shutdown()
    ',
    )]


  •  667
    Alexandre replied
    March 28, 2022 at 9:11pm

    Hi Yacine, 
    Elementor Pro is not requeired. 

    Please retry to import the json file I have provided. Dont forget to unzip it first.

    Thanks,

    Alexandre from the Sonaar.io Crew

  • Yacine replied
    March 28, 2022 at 10:18pm

    Hi Alexandre,

    Same problem with your file. Seems that Elementor only accepts a zip file (see this page : https://elementor.com/help/import-kit/)
    Trying to add a single JSON file didn't work neither.

    The "unfiltered file uploads" option of Elementor is activated.

  •  1,114
    Max replied
    March 29, 2022 at 2:09pm

    Hi,

    The issue you have is caused by the new version of Elementor for importing templates.

    Please downgrade Elementor to version 3.4.8, then import the templates, then update to latest Elementor version. See screenshot how to downgrade Elementor version in case you want to import templates later: https://d.pr/i/E5ZClq


    You can read more about the issue officially reported on Elementor forum here: https://forum.elementor.com/fixing-common-issues-33/unable-to-import-templates-10778

    Thanks,

    Max from the Sonaar.io Crew

  •   Yacine replied privately
  •  1,114
    Max replied
    March 29, 2022 at 4:28pm

    Please give me administrator role

    Thanks,

    Max from the Sonaar.io Crew

  •   Yacine replied privately
  •  1,114
    Max replied
    March 29, 2022 at 5:49pm

    I have imported the templates: https://d.pr/i/H7u2B9

    you can update Elementor to latest version now.

    Thanks,

    Max from the Sonaar.io Crew