Please i have an issue with your plugin, when i added your widget inside a tabs it won’t work and the small player icon it’s not working i don’t know why, in elementor when you edit the page and tab it’s work but when you save the editing and go to the website to check the player button not working.
I’m using elementor essential addons and the tool called advanced tabs that can help you to add content and templates inside multiple tabs, i tired to create a template from elementor and then add your widget inside it and the player button works but when i added the template inside tabs and save it, the widget stop working.
it looks an issue with Elementor Templates and the Essential Addon.
if you edit your elementor templates Cinematic AND you select a pre-defined post INSTEAD of This Widget as the source, it works.
So a workaround would be that you create a playlist post first. Then in your Cinematic templates, select the playlist you have created. See screenshot https://d.pr/i/Dqnnvc
thank you, also please when i add a url link in a external links it show you to download the file normally should take you to login page because the file is protected for subscriber only. please see the screenshot.
If you select "download" in the Call to action dropdown, this will always try to download the file. This is how this special call to action is binded in our plugin.
The workaround is to choose any other icons for this and it will work. Ive chosen Lyrics by example and it works. See screenshot : https://d.pr/i/jfIxNv
I know its not ideal because you probably want the Download icon but its not something possible at this moment.
hi dear,
Please i have an issue with your plugin, when i added your widget inside a tabs it won’t work and the small player icon it’s not working i don’t know why, in elementor when you edit the page and tab it’s work but when you save the editing and go to the website to check the player button not working.
I’m using elementor essential addons and the tool called advanced tabs that can help you to add content and templates inside multiple tabs, i tired to create a template from elementor and then add your widget inside it and the player button works but when i added the template inside tabs and save it, the widget stop working.
Tthank you
Regards,
Hi,
I cant access your website from the URL you have provided. here is the error message I receive: https://d.pr/i/Yq8ga1
Thanks,
Max from the Sonaar.io Crew
Hi Max, Thank you for the quick reply
please try to refresh the page it's works fine
thanks
Please see the screenshot to understand what i mean.
thank you !
Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Thanks,
Max from the Sonaar.io Crew
sure thank you !
username : dev-sonaar
Password : sonaar123
https://epicmental.com/wp-admin
pages -------- membership-dashboard
Hi,
it looks an issue with Elementor Templates and the Essential Addon.
if you edit your elementor templates Cinematic AND you select a pre-defined post INSTEAD of This Widget as the source, it works.
So a workaround would be that you create a playlist post first. Then in your Cinematic templates, select the playlist you have created. See screenshot https://d.pr/i/Dqnnvc
Thanks,
Max from the Sonaar.io Crew
Thank you for the reply, please can i use a single audio instead a playlist ?
you can upload a single audio file in a playlist post, but you need to create that post initially.
Thanks,
Max from the Sonaar.io Crew
thank you, also please when i add a url link in a external links it show you to download the file normally should take you to login page because the file is protected for subscriber only. please see the screenshot.
this the page : https://epicmental.com/test-page/
thanks.
If you select "download" in the Call to action dropdown, this will always try to download the file. This is how this special call to action is binded in our plugin.
The workaround is to choose any other icons for this and it will work. Ive chosen Lyrics by example and it works. See screenshot : https://d.pr/i/jfIxNv
I know its not ideal because you probably want the Download icon but its not something possible at this moment.
Thanks,
Max from the Sonaar.io Crew
okay thank you so much for your effort
Hi Max, Please how can i hide the sticky player in pages, i need it to be visible only when user click on a track.
Thanks
Where exactly you see a sticky player without having clicking play? Give me url please
Thanks,
Max from the Sonaar.io Crew