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  Public Ticket #3016496
Licence key
Closed

Comments

  • Pause L started the conversation
    April 4, 2022 at 7:46am

    Hi,

    I renewed the license of my Streamking theme.
    When I complete with the key on the Theme Option Dashboard, I have no indication that it is activated. 
    But on the wp dashboard, I only see this :

    "Make sure to enter your license key in Theme Options > Dashboard. The license key used is currently empty, expired or invalid.

    Login to your account at https://sonaar.io/login to check if you have a valid subscription."

    I have tried several times but nothing tells me that the key license is successfully activated.

    Can you help me, please?

    Thank you

    Best regards

  •  1,104
    Max replied
    April 4, 2022 at 1:30pm

    Hi,

    Please make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1

    So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed.

    Please read this article about how to update your theme.


    Thanks,

    Max from the Sonaar.io Crew

  • Pause L replied
    April 5, 2022 at 1:25pm

    Hi, 

    Thank you, now everything works perfectly

    :-)

  •  1,104
    Max replied
    April 5, 2022 at 1:33pm

    You are welcome

    Thanks,

    Max from the Sonaar.io Crew