Okay
  Public Ticket #3023847
technical support
Closed

Comments

  • Torsten started the conversation
    April 13, 2022 at 2:30pm

    Hello everyone, I am working with the Sonaar Symphony Theme. I have uploaded the first videos, which are accessed through the navigation "media/videos/video-list". The view was displayed in a boxed layout. But for some reason the list is now displayed in full screen width. I can't edit the "videos - list" page with Elementor either, as it seems to be some kind of archive. How do I get back to the "boxed" view of the videos?

    best regards, Torsten

  •  1,114
    Max replied
    April 13, 2022 at 2:40pm

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,

    Max from the Sonaar.io Crew

  •   Torsten replied privately
  • Torsten replied
    April 13, 2022 at 4:55pm

    Hey Max, did you recieved the access data?

  •  669
    Alexandre replied
    April 13, 2022 at 5:35pm

    Yes thanks,
    This page uses the video-list template. 
    See here
    Please dont edit this page with elementor. 
    I have saved it on the regular editor to fix the issue.

    Thanks,

    Alexandre from the Sonaar.io Crew

  •   Torsten replied privately
  •  669
    Alexandre replied
    April 13, 2022 at 5:52pm

    You are welcome

    Thanks,

    Alexandre from the Sonaar.io Crew

  • Torsten replied
    November 30, 2022 at 4:22pm

    Hello there, I need help with my sonaar theme. I want to disable the time, date and author on the blog posts, especially on the home page news. Can You help me? the url is https://walachowski.com/

  •  669
    Alexandre replied
    November 30, 2022 at 8:20pm

    Hi Torsten, 
    Please go to wp-admin>Essential Grid>Item Skin editor
    And edit the "News Masonry" skin.
    And remove element you want from the skin template. 

    Thanks,

    Alexandre from the Sonaar.io Crew