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  Public Ticket #3025329
Playlist stops when mobile goes to sleep mode
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Comments

  • Julian started the conversation

    Hi, I really like the Pro Version that I subscribed for. But there is one thing that doesn't work for me. Unfortunately, it is essential for my ongoing project.

    You can reproduce the same behaviour with your own examples-page:

    When starting a track from the playlist, you can turn your mobile phone to sleep/lock the phone and the song keeps playing. Which is perfectly fine. As soon as the song is over however, the player stops and does not play the next song from the playlist. For one that walks around with headphones on and the phone in the pocket, that's not working well.

    On the lock screen, there is also no controls for jumping to previous/next title in the playlist (just the +15/-30 buttons...). But that's only a side topic.

    Is there any setting that would help me with this? I am using your Pro Player with Elementor Pro.

    Thanks a lot & happy easter!

    Regards, Julian



  •  1,114
    Max replied

    Hi Julian,

    Unfortunately this is a limitation set by iOS. They are aware of the issue and we hope they release a bug fix soon. 

    This is currently out of our control.

    Thanks,


    Thanks,


    Max from the Sonaar.io Crew

  • Julian replied

    Hi Max, thanks for the quick reply! Yep, right you are... it's the same thing with all playlists in browsers.. hope to get that fixed soon. Cheers!