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  Public Ticket #3027390
Licence not working
Closed

Comments

  • mbvmatt28 started the conversation
    April 19, 2022 at 4:03pm

    I'm getting this message on wordpress

    Thanks for using Sonaar.

    Make sure to enter your license key in Theme Options > Dashboard. The license key used is currently empty, expired or invalid.

    Login to your account at https://sonaar.io/login to check if you have a valid subsciption.


    So I log in and go to my current valid license. Copy and paste it into the license key area, then click the green "activate my license button". It refreshes the page like it updates, but the license key area remains empty... and website remains broken... thank you for your help...

  •  1,103
    Max replied
    April 19, 2022 at 4:06pm

    Hi

    Please make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1

    So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed.

    Please read this article about how to update your theme.


    Thanks,

    Max from the Sonaar.io Crew

  • mbvmatt28 replied
    April 19, 2022 at 4:46pm

    That worked! thank you!