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  Public Ticket #3034260
GA4 Support
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Comments

  • Alan Kaussen started the conversation
    April 29, 2022 at 10:50am

    Hello 
    We are using the plugin as a Podcast player. 

    And we are using following article to get reports in Google Analytics. 
    https://sonaar.io/docs/use-google-analytics-to-track-audio-player-statistics/

    As far as I understood the article shows Universal Analytics. My question is does it support GA4?
    Attached are the two screenshots of how it looks into our GA4 setup. It shows how many users clicked on it in the first screenshot (report-part-1.png)
    But in second screenshot (report-part-2.png). Details are not shown.

    So is it only compatible with Universal Analytics? If not then why it is not showing the detail data?

    Thanks!

  •  1,114
    Max replied
    April 29, 2022 at 5:54pm

    Hi,

    Currently, we only support UA. We have not played much and studied how GA4 works yet. I will add this to our roadmap and will release an update as soon as possible. 


    Thanks,

    Max from the Sonaar.io Crew

  • Alperen replied
    November 28, 2022 at 1:31pm

    Hi Max,

    Is there any progress regarding GA4 integration? In 2023 we are going to move to the GA4 completely, and would be great to have this integration before the new year. 

    Thanks for your support and great product. 


  •  1,114
    Max replied
    November 28, 2022 at 3:01pm

    Its still on our roadmap and we will release an update probably in january for this

    Thanks,

    Max from the Sonaar.io Crew

  •  1,114
    Max replied
    March 15, 2023 at 5:25pm

    Hi,

    Sorry for the wait. See this updated documentation on how to track events with the new GA4: https://sonaar.io/docs/use-google-analytics-to-track-audio-player-statistics/

    Thanks,

    Max from the Sonaar.io Crew