Okay
  Public Ticket #3058013
Fatal Error
Closed

Comments

  • Barbara Ann started the conversation
    June 5, 2022 at 8:41am

    Hi there, I do get an fatal error:

    Fatal error: Uncaught Error: Class "ElementorScheme_Typography" not found in /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor-for-sonaar/widgets/sr-music-player.php:294
    Stack trace:
    #0 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/includes/base/controls-stack.php(2280): ElementorSR_Music_Player->_register_controls()
    #1 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/includes/base/controls-stack.php(494): ElementorControls_Stack->init_controls()
    #2 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/includes/base/widget-base.php(177): ElementorControls_Stack->get_stack()
    #3 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/includes/base/controls-stack.php(300): ElementorWidget_Base->get_stack()
    #4 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/includes/base/controls-stack.php(2369): ElementorControls_Stack->get_controls()
    #5 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/includes/base/controls-stack.php(1105): ElementorControls_Stack->sanitize_settings(Array)
    #6 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/includes/base/controls-stack.php(2116): ElementorControls_Stack->get_data('settings')
    #7 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/core/base/base-object.php(142): ElementorControls_Stack->get_init_settings()
    #8 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/core/base/base-object.php(40): ElementorCoreBaseBase_Object->ensure_settings()
    #9 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/core/files/css/post.php(296): ElementorCoreBaseBase_Object->get_settings()
    #10 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/core/files/css/post.php(226): ElementorCoreFilesCSSPost->render_styles(Object(ElementorSR_Music_Player))
    #11 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/core/files/css/post.php(298): ElementorCoreFilesCSSPost->add_controls_stack_style_rules(Object(ElementorElement_Column), Array, Array, Array, Array)
    #12 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/core/files/css/post.php(226): ElementorCoreFilesCSSPost->render_styles(Object(ElementorElement_Column))
    #13 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/core/files/css/post.php(298): ElementorCoreFilesCSSPost->add_controls_stack_style_rules(Object(ElementorElement_Section), Array, Array, Array, Array)
    #14 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/core/files/css/post.php(178): ElementorCoreFilesCSSPost->render_styles(Object(ElementorElement_Section))
    #15 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/core/files/css/base.php(632): ElementorCoreFilesCSSPost->render_css()
    #16 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/core/files/base.php(180): ElementorCoreFilesCSSBase->parse_content()
    #17 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/core/files/css/base.php(131): ElementorCoreFilesBase->update_file()
    #18 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/core/files/css/base.php(218): ElementorCoreFilesCSSBase->update()
    #19 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/core/files/css/post.php(201): ElementorCoreFilesCSSBase->enqueue()
    #20 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor/includes/frontend.php(639): ElementorCoreFilesCSSPost->enqueue()
    #21 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-includes/class-wp-hook.php(307): ElementorFrontend->enqueue_styles('')
    #22 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)
    #23 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
    #24 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-includes/script-loader.php(2156): do_action('wp_enqueue_scri...')
    #25 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-includes/class-wp-hook.php(307): wp_enqueue_scripts('')
    #26 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)
    #27 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
    #28 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-includes/general-template.php(3042): do_action('wp_head')
    #29 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/themes/sonaar/header.php(6): wp_head()
    #30 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-includes/template.php(770): require_once('/homepages/41/d...')
    #31 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-includes/template.php(716): load_template('/homepages/41/d...', true, Array)
    #32 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
    #33 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/themes/sonaar/page.php(1): get_header()
    #34 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-includes/template-loader.php(106): include('/homepages/41/d...')
    #35 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-blog-header.php(19): require_once('/homepages/41/d...')
    #36 /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/index.php(17): require('/homepages/41/d...')
    #37 {main} thrown in /homepages/41/d870294811/htdocs/clickandbuilds/BarbaraAnn966819/wp-content/plugins/elementor-for-sonaar/widgets/sr-music-player.php on line 294

    Do I have to install an older version or how can I fix the problem otherwise?
    Thanks - Rainer 

  •  1,114
    Max replied
    June 5, 2022 at 10:13am

    Please make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1

    So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed.

    Please read this article about how to update your theme.

    Thanks,

    Max from the Sonaar.io Crew

  • Barbara Ann replied
    June 6, 2022 at 5:41am

    Hi Max, 

    thanks for the detailed instructions about the update. Now I'm using the latest version 4.23 .

    Nevertheless, I still encounter the fatal error as stated below. 

    Do you have a recommendation on how to fix this? My site is no longer working at all :-(

    Thanks!

  •  1,114
    Max replied
    June 6, 2022 at 9:23am

    Hi, 

    Make sure your plugins are up to date, especially Elementor for Sonaar Addon. Go to wp-admin > appearance > install plugins to see the updates. 

    Thanks,

    Max from the Sonaar.io Crew

  • Barbara Ann replied
    June 7, 2022 at 5:38am

    Hi Max,

    that did solve my issue - my Elementor was outdated and required an update!

    Thanks a million for solving my problem, you are the best - fantastic support  

  •  1,114
    Max replied
    June 7, 2022 at 8:24am

    Awesome! Happy we could help you out Barbara! Btw. If you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. It's my little reward to offer great support to yousmile.png 

    Simply click here https://www.trustpilot.com/evaluate/sonaar.io, hit 5 stars and you're done.

    Thank you so much! I appreciate !!

    Thanks,

    Max from the Sonaar.io Crew