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  Public Ticket #3061773
How can I disable the sticky player in Outlander theme?
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  • Chris Ralles started the conversation

    I am using the music player on my home page. I would like to completely disable and hide the sticky player that slides up from the bottom of the home page when I play tracks in the music player. I would also like to disable and hide the sticky player on every single page of my site. Please let me know how best to do this. 

    THANKS, 
    Chris

  •  646
    Alexandre replied

    Hi Chris, 

    MP3 player has many way to activate the sticky player. I dont know which one it is used in your case. 

    First go to wp-admin>MP3 player>settings>sticky player
    Be sure this field is empty

    And the "Use Sticky Player in the single post" option and the "Enable Continuous Player" have to be disabled. (See here)

    The other way to enable the sticky player is through an audioplayer widget. I dont know if you are using elementor editor, gutenberg block editor or a shortcode, but you can disable or enable the stycky player in all cases. 
    If you are using a shortcode, please just add the parameter sticky_player="false"

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Chris Ralles replied

    Thanks for the quick reply, Alexandre. I will try your suggestions tonight and get back to you.

  • Chris Ralles replied

    I looked at your screengrabs but they don't appear to apply to me because I don't have the standalone MP3 plugin. I should have mentioned that I'm using your theme Outlander and the music player version that comes with it. 

    I am using the Elementor widget Audio Player. Other than the option in my Wordpress home page to "Display Music Player in the Footer" ( I have no playlist selected there), and "Popup player in the footer when page loads" in the Elementor Music Player widget's settings (it is turned off) I can not see any options that would disable the player.

    I think the documentation is lacking on how to use the Elementor widget. Or I just haven't found it, even though I've looked. Do you think you could log into my site and sort this out? I'm on a deadline for this job and don't have any more time to spend on the Player.

    I created an admin account for you:
    https://moondropband.com/wp-login.php
    user: Alexandre  pass: sonaar_support

    The current build page is: https://moondropband.com/moondrop-home-2/
    I also made a test page: https://moondropband.com/music-player-test/

    Thanks in advance for your help on this Alexandre!

  • Chris Ralles replied

    Now the thing is not working at all! I tried it in a few desktop browsers: the tracks are not playing, the sticky player does not pop up. Curiously, in my iPad browsers, the tracks play and the sticky pops up.

    I hope you can figure this out!

  •  646
    Alexandre replied

    Hi Chirs, 
    To disable the sticky player you just have to go to wp-admin>theme options>general settings
    And disable the feature "Ajax continuous player". 

    On my side, the player on this page works well https://moondropband.com/moondrop-home-2

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Chris Ralles replied

    Alexandre:

    I solved the problem of why the player is sometimes not playing tracks at all: It doesn't work if the connection isn't https. I can solve this by forcing https with htaccess. Done.

    However, that sticky player keeps popping up! I've tried it on two different macs, all the available browsers, and on two ipads. It never fails to pop up.

    I went to theme options>general settings, but there is no "Ajax continuous player" option there. There IS an "Enable Continuous Audio Player and AJAX" option, so I turned that off, but still the sticky player comes up.

    Please give me another option that works! Lacking that, what's the best css selector to use to set it to display: none. Not a good solution, but I have to kill the damn thing!

    Thanks again.

  •  646
    Alexandre replied

    Hi Chris, 
    Sorry my mystake. We cant disable the sticky player. I confused it with our MP3 Player plugin. 
    You still can use our plugin with our theme. They are compatible.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Chris Ralles replied

    Ok, well please answer me one more question. I would like to use the MP3 Player plugin. It looks like it has many more features, espcially the ability to hide the sticky player. 

    I have a Lifetime Membership. Does that mean I am able to download and use the MP3 Player without an additional cost?


    Attached files:  Screen Shot 2022-06-10 at 9.43.51 AM.png

  •  646
    Alexandre replied

    Your lifetime membership is for our Sonaar themes only. 
    The MP3 Player require another license.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Chris Ralles replied

    Also, if I can't hide the sticker player, please answer the question I asked earlier:

    "what's the best css selector to use to set it to display: none. Not a good solution, but I have to kill the damn thing!"

  •  646
    Alexandre replied

    Please try this 

    #sonaar-player {
    display: none;
    }

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Chris Ralles replied

    That works. Thanks.

  •  646
    Alexandre replied

    You are welcome

    Thanks,


    Alexandre from the Sonaar.io Crew