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  Public Ticket #3063043
Problems after after update to 3.6
Closed

Comments

  • maestro2805 started the conversation
    June 10, 2022 at 4:47pm

    Hello,

    After updating both normal and pro versions of MP3 Player Plugin, following problems have arisen:

    • Synthetic Waveform not longer appears
    • After clicking on play, I am no longer to stop playback

    PLEASE HELP!!!

  •  669
    Alexandre replied
    June 10, 2022 at 4:56pm

    Hi Maestro, 

    May I have a login credential to the wp-admin?

    Thanks,

    Alexandre from the Sonaar.io Crew

  • maestro2805 replied
    June 10, 2022 at 5:04pm

    Hi,

    Login: web53

    Password: rQny4jrb67sU

  • maestro2805 replied
    June 10, 2022 at 6:12pm

    Hello again,

    Can you give me any information regarding my problem?

  •  669
    Alexandre replied
    June 10, 2022 at 6:22pm

    Hi Maestro, 

    The issue is caused by the Element Pack Pro plugin. I cant tell how it interfere but if you disable it, everything work fine.

    Thanks,

    Alexandre from the Sonaar.io Crew

  • maestro2805 replied
    June 10, 2022 at 6:27pm

    Thanks for your help,

    Now it works.

  •  669
    Alexandre replied
    June 10, 2022 at 6:37pm

    you are welcome

    Thanks,

    Alexandre from the Sonaar.io Crew