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  Public Ticket #3076907
Unable to Update - permissions problem
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  • Keith started the conversation
    July 2, 2022 at 10:40pm

    I cannot update the WordPress main software or Askimet Anti-Spam plug-in. Here's what I get with the WordPress update: 

    WordPress:

    Warning: ..... failed to open stream: Permission denied in  /mnt/BLOCKSTORAGE/.../././././.  The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions: wp-admin/includes/update-core.php

    Askimet:

    Update failed: the update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. 

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    Is this something I need to correct? Let me know, please. If not, I hope your team can correct it. 

    Thank you for all of your help these years,

    Keith

  •  1,114
    Max replied
    July 4, 2022 at 1:37pm

    Hello Keith,

    Ive changed the folder permission and updated the plugin and WP version to 6.0



    Thanks,

    Max from the Sonaar.io Crew