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  Public Ticket #3089323
Plugin does not work Give Plugin for Crowdfunding
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  • Ignar Rip started the conversation

    Hi Support,

    I bought this hour the Pro subscription of Sonaar, the plugin works fine but it conflict my other WP Plugin - GIVE which I use for Crowdfunding.

    For me is vital that the GIVE plugin is working for me, I tested when I deactivate the Sonar Plugin the Plugin is working fine.

    Do you have an solution for this issue otherwise I like to request an Refund because it's not working for me.

    Let's hope you can help me out with this 

    Kind Regards

    Ignar Rip

  •  721
    Max replied

    Hi, 

    What does not work exactly. When give is activated? Any error message? 

    Thanks,


    Max from the Sonaar.io Crew

  • Ignar Rip replied

    Hi Max, the Shortcode of GIVE WP plugin is spinning but it not show the form for my Crowdfunding Campaign

    Attached files:  GIVE Issus conflict with Sonaar.png

  •  721
    Max replied

    Ok, and it works when MP3 Audio Player Pro is deactivated?

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,


    Max from the Sonaar.io Crew

  •   Ignar Rip replied privately
  •  721
    Max replied

    I cant access the login page. IP seems blocked. See screenshot https://d.pr/i/ZpZ4a0

    Thanks,


    Max from the Sonaar.io Crew

  •   Ignar Rip replied privately
  •  721
    Max replied

    Hi,

    Please check now. Tell me if it works.

    If so, we will release a bug fix in the next update for this but your website has already the fix.


    Thanks,


    Max from the Sonaar.io Crew

  • Ignar Rip replied

    Hi Max, 


    Merci, i checked it tonight and it works fine now, so both the plug-in is working for an Podcast player and our Crowdfunding form of GIVE is working now.

    I have one question when the update is coming should i make some changes in the backend of are they not in conflict when i updated to the new version of the Plug-in.

    Thank you and have nice weekend

    Ignar Rip

  •  721
    Max replied

    Hi, 

    You won't have any issue to update. The same fix will be part of our update so don't worry. 


    Thanks,


    Max from the Sonaar.io Crew