Do you have any error message or can you elaborate on how I can reproduce the issue? Also if you could you please provide me access to your wp-admin and I will gladly check the issue you have.
OK, I've got to head to bed (2am here), but I stayed around to see if I could be of some help. My site seems to be down partially right now, which may mean that you're working on it. I hope it can be up and running properly again soon.
All your issues were related to the new version of Elementor (that has probably been automatically updated on your site) and caused a compatibility issue with our theme (that we patched the same day Elementor released its updated). You just had to update your Sonaar Theme and its plugins. Everything is working now I have updated your theme to the latest version.
Hi,
I bought this LIFETIME membership, but the system is keeping me from editing a page. I need to change a URL on a button.
Here's my lifetime #. I paid over $322 for it.
f6c667f47e758d13742fa21901763363
The system isn't allowing me to paste it into the box. And it's trying to force me to pay more money.
Please help.
Hello Freddy,
Do you have any error message or can you elaborate on how I can reproduce the issue? Also if you could you please provide me access to your wp-admin and I will gladly check the issue you have.
Thanks,
Max from the Sonaar.io Crew
OK, I've got to head to bed (2am here), but I stayed around to see if I could be of some help. My site seems to be down partially right now, which may mean that you're working on it. I hope it can be up and running properly again soon.
Thank you,
Freddy
Hello Freddy,
All your issues were related to the new version of Elementor (that has probably been automatically updated on your site) and caused a compatibility issue with our theme (that we patched the same day Elementor released its updated). You just had to update your Sonaar Theme and its plugins. Everything is working now I have updated your theme to the latest version.
Thanks,
Max from the Sonaar.io Crew
Max,
Thank you for this information. I thought that I had done this, but apparently I hadn't.
Thank you for your great help. I'm most appreciative. Outstanding.
All the best,
Freddy
P.S. Please close ticket. Thank you.