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  Public Ticket #3103657
Cannot fetch youtube playlist
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  • Nicolas started the conversation

    Hi, 

    I know it's not really related to your theme,  but maybe you know the answer:

    I followed your tutorial on how to setup a youtube playlist with essential grid,

    But after entering my channel ID and the api key it still says "ajax error: cannot fetch youtube playlist"

    If you look at the attachement, I got the youtube plugin data api and it's enabled.

    On the second attachement, you can see that I clicked on "credentials" to get my api key, and this is the one I put in the field "Api key" in the essential grid (attachement 3)...

    Could it be a restriction problem? I don't remember setting up any restrictions anyway but maybe there are some by default?

    What am I doing wrong? 

    Thanks

    Attached files:  Screenshot 2022-08-14 at 13.30.15.png
      Screenshot 2022-08-14 at 13.32.33.png
      Screenshot 2022-08-14 at 13.38.06.png

  •  647
    Alexandre replied

    Hi Nicolas, 
    When the grid settings is loadingm do you see  this message "Ajax Error: could not fetch youtube playlist"?

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Nicolas replied

    Correct I see that message exactly

  •  647
    Alexandre replied

    Hi Nicolas, 
    Be sure the server IP is set here https://d.pr/i/7rcN5p

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Nicolas replied

    I didn't put any IP address because I don't know which one should I put so I only put an http restriction with the address of my website followed by the "*" as google suggested. (see attachement)

    Yet it still doesn't work..

    Attached files:  Screenshot 2022-08-15 at 18.26.06.png

  • Nicolas replied

    btw I always clear the cache of my browser "chrome" every time I save any changes to my api key

    and I always log out and login to my wordpress to see if the changes work in elementor..

  •  647
    Alexandre replied

    Are you able to stream the youtube playlist with another plugin as https://wordpress.org/plugins/yourchannel/ ?

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Nicolas replied

    Thx for your reply, I've installed the youtube plugin you suggested and it can find my channel and can also find my playlist when I click on the playlist tab (see attached)

    But elementor is still saying the same error.

    Attached files:  Screenshot 2022-08-15 at 21.13.54.png

  • Nicolas replied

    Actually, since I started a custom grid from scratch because I accidentally removed the essential grid using youtube that was included in the theme, should I have any kind of code in the ajax tab?

    As a general question how do i retrieve some pages from the original theme I bought?

    Thx

    Attached files:  Screenshot 2022-08-15 at 21.22.03.png

  •  647
    Alexandre replied

    No code should be in the ajax tab. 
    Here the youtube grid as attachment. 
    Unzip it.
    Go to wp-admin>essential grid>import/export 
    To import the ess_gird.json file

    Attached files:  ess_grid.zip

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Nicolas replied

    Hi Alexandre,

    I have imported the file you gave me, I replaced both my api key and the channel ID, and I still get the same error.



  •  647
    Alexandre replied

    Hi Nicolas,

    You should try to create another API.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Nicolas replied

    Thanks Alexandre, I got rid of the key and created a new one without any restrictions whatsoever
    and it finally worked ;)

    I will try to set restrictions again later if needed.

  •  647
    Alexandre replied

    Well Done Nicolas. 

    Thanks,


    Alexandre from the Sonaar.io Crew