The Woocommerce documentation on this plugin is so poor. Despite following the sparse instructions, there are no Sonaar options on my Woocommerce product pages. How the heck am I supposed to connect these? Please help.
Could you try something for me? In order to troubleshoot, please deactivate all your plugins except WooCommerce and MP3 Audio Players then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
I did as you requested, and the issue persists even with just MP3 + Woocommerce active. And yes, I even reverted to the default theme. Problem still persists.
The Woocommerce documentation on this plugin is so poor. Despite following the sparse instructions, there are no Sonaar options on my Woocommerce product pages. How the heck am I supposed to connect these? Please help.
Hello Carolyn,
Sorry for the delay.
Is Product post type activated in wp-admin > mp3 player > settings > general settings?
The post type product must be activated in order to show our custom fields in the product posts.
Tell me if it works.
Thanks,
Max from the Sonaar.io Crew
Yes, the settings are correct. See attached screenshot.
Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Thanks,
Max from the Sonaar.io Crew
It looks like a JavaScript conflict.
Could you try something for me? In order to troubleshoot, please deactivate all your plugins except WooCommerce and MP3 Audio Players then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
Tell me how it goes.
Thanks,
Max from the Sonaar.io Crew
I did as you requested, and the issue persists even with just MP3 + Woocommerce active. And yes, I even reverted to the default theme. Problem still persists.
Hello Carolyn,
Now it works. I have just resaved the settings in WP-Admin > MP3 Player > Settings.
Thanks,
Max from the Sonaar.io Crew
I see it now – thank you!