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  Public Ticket #3145965
Error message re: license key
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Comments

  • lightnin charlie started the conversation

    Hi,

    My license key and subscription seems to be valid and active until December (4cef407364c3cc3955d3f3fff167b448), but there's an error message on my dashboard that says it is currently empty, expired or invalid.

    The error message is:

    Make sure to enter your license key in Theme Options > Dashboard. The license key used is currently empty, expired or invalid.

    Login to your account at https://sonaar.io/login to check if you have a valid subsciption.

    Thanks very much!!
    Charlie


  •  1,114
    Max replied

    Please make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1

    So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed.

    Please read this article about how to update your theme.

    Thanks,


    Max from the Sonaar.io Crew