I have the pro version of the plugin and the sticky player feature enabled. it has been working fine for months and has suddenly stopped working. It is enabled but no longer shows up. I have tried restarting my server and also deactivating and reactivating the plugin to no avail. The lyrics still work but the sticky player will not show up any more. I have included a screenshot of what the inspect feature tells me when I look at that.
Could you try something for me? Please deactivate all your plugins except our 2 plugins then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
ah yes, I believe that has fixed the issue. I have removed the plugin causing the issues. I'm not sure why this has just only started to happen now though. The site has been working fine for months now without this issue. Never mind, at least the issue is solved.
I have the pro version of the plugin and the sticky player feature enabled. it has been working fine for months and has suddenly stopped working. It is enabled but no longer shows up. I have tried restarting my server and also deactivating and reactivating the plugin to no avail. The lyrics still work but the sticky player will not show up any more. I have included a screenshot of what the inspect feature tells me when I look at that.
Any help would be great!
Attached files: Screenshot 2022-10-16 162928.png
Hi,
It looks like a JavaScript conflict.
Could you try something for me? Please deactivate all your plugins except our 2 plugins then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
Tell me how it goes.
Thanks,
Max from the Sonaar.io Crew
ah yes, I believe that has fixed the issue. I have removed the plugin causing the issues. I'm not sure why this has just only started to happen now though. The site has been working fine for months now without this issue. Never mind, at least the issue is solved.
Thanks for your help :)