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  Public Ticket #3157967
products not audio on woocommerce shop page
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  • smoke started the conversation

    my shop page is not responding to my sonaar mp3 settings of having my products display play a preview audio.

    does your mp3 plugin not work well with bethemes?

  •  1,114
    Max replied

    Hi,

    Yes it should be compatible. 

    Could you please elaborate on the issue you have and what you are expecting that is not happening? 


    Also, could you please provide me access to your wp-admin so I can investigate on your issue? 

    Thanks,


    Max from the Sonaar.io Crew

  •   smoke replied privately
  •  1,114
    Max replied

    Hi,

    here it works. See video: https://d.pr/v/gDFHvz

    The play button shows up when you hover your product. If you want to have the play button always present, change this settings: https://d.pr/i/JEDUNF

    Thanks,


    Max from the Sonaar.io Crew

  • smoke replied

    thanks a lot, your a life saver, i tried that option before, guess i could have tried it again, thanks