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  Public Ticket #3158120
audio stops playing when page exited
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Comments

  • Pavel started the conversation

    Hello, 

    I am wondering if you can help. When I play the audio from this page and then go back to the "New Releases" in the top menu, once the page loads the players stops also. I have tried different browsers and different computers. Problem persists. Any help would be greatly appreciated. 

    Best, 


    Pavel 

  •  1,103
    Max replied

    In most cases, the issue is related to one of the third-party plugins which are not compatible with AJAX page loading. 

    Please read this article on how to troubleshoot and workarounds.

    Thanks,


    Max from the Sonaar.io Crew