I have this site set up in Divi but decided to use blocks for this page. I've got the plugin working in Chrome where I'm doing my website work. When I try to view it in Safari or Firefox, I've got no player, no part of the Sonaar install loads.
It looks like a JavaScript conflict. Here, it does not work in Chrome either.
Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
I turned off all of the plugins and turned them back on one at a time - and it worked. None of them triggered the problem. I'm not sure what that is - but it's good now.
I have this site set up in Divi but decided to use blocks for this page. I've got the plugin working in Chrome where I'm doing my website work. When I try to view it in Safari or Firefox, I've got no player, no part of the Sonaar install loads.
I've cleared the website cache.
I've cleared the browser cache.
I've excluded the URL, https://www.dianamurphycoaching.com/the-podcast-new/ from caching
Can you help me figure this out?
Attached files: 230119-chrome-screenshot.png
230119-firefox-screenshot.png
230119-safari-screenshot.png
230119 caching-screenshot.png
Hi,
It looks like a JavaScript conflict. Here, it does not work in Chrome either.
Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
Tell me how it goes.
Thanks,
Max from the Sonaar.io Crew
I turned off all of the plugins and turned them back on one at a time - and it worked. None of them triggered the problem. I'm not sure what that is - but it's good now.