I just replaced a pic on my website and once I updated the change in Elementor, I noticed that on the top and at the bottom of the website, there is black frame as a background instead of being transparent as it was before.
The same thing happened to my other website (label.mindthewax.com) and again the same thing happened at the top and bottom of the site.
Attached some pics.
Just before I replaced the pictures on both sites, I updated 3 plugins on the website which were pending. One of them was Elementor.
It sounds like the issue may be related to a change in the background settings in Elementor. You can try checking the background settings for the sections the black frames are appearing and make sure that the background color is set to transparent.
Thanks! I managed to change the background to transparent. I fixed it except in one case. On the vinylpressing.mindthewax.com site, at the bottom where the Instagram section is, it still has something else as a background although the color is set to transparent.
Because in this case a image background is set to the elementor section. You have to remove this image through elementor. Probably on the last section. https://drops.sonaar.io/i/fyXjVL
Hello,
I just replaced a pic on my website and once I updated the change in Elementor, I noticed that on the top and at the bottom of the website, there is black frame as a background instead of being transparent as it was before.
The same thing happened to my other website (label.mindthewax.com) and again the same thing happened at the top and bottom of the site.
Attached some pics.
Just before I replaced the pictures on both sites, I updated 3 plugins on the website which were pending. One of them was Elementor.
Can you please have a look at it and advise?
Thanks in advance.
Attached files: Screenshot 2023-01-19 at 7.35.25 PM.png
Screenshot 2023-01-19 at 7.35.38 PM.png
Screenshot 2023-01-19 at 7.36.35 PM.png
Screenshot 2023-01-19 at 7.36.50 PM.png
Hi Giorgos,
It sounds like the issue may be related to a change in the background settings in Elementor. You can try checking the background settings for the sections the black frames are appearing and make sure that the background color is set to transparent.
Thanks,
Alexandre from the Sonaar.io Crew
Hi Alexandre,
Thanks! I managed to change the background to transparent. I fixed it except in one case.
On the vinylpressing.mindthewax.com site, at the bottom where the Instagram section is, it still has something else as a background although the color is set to transparent.
Can you have a look please?
Attached files: Screenshot 2023-01-19 at 7.36.50 PM.png
Screenshot 2023-01-20 at 12.37.38 AM.png
Hi Giorgos,
Because in this case a image background is set to the elementor section. You have to remove this image through elementor. Probably on the last section. https://drops.sonaar.io/i/fyXjVL
Thanks,
Alexandre from the Sonaar.io Crew
Hi Alexander,
Indeed there was a picture and it was not visible at first. I managed to solve the issue now.
Thanks for your help!
Best regards,
Giorgos
You are welcome
Thanks,
Alexandre from the Sonaar.io Crew