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  Public Ticket #3216547
Hi I have a problem with a purchase I made in 2021 in which I was buying several lifetime license packages
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  • DIEGO started the conversation
    January 26, 2023 at 2:49am

    Hi I have a problem with a purchase I made in 2021 in which I was buying several lifetime license packages.
    → MP3 Music Player Pro Version - Unlimited
    → 100+ Pack™ - Elementor Templates Kit - Unlimited Websites

    I have not been able to download them again, what can I do?


  •  1,115
    Max replied
    January 26, 2023 at 2:25pm

    Hi,

    please check now. Login into your Sonaar.io account and go to My Account > Downloads


    Thanks,

    Max from the Sonaar.io Crew

  • DIEGO replied
    February 5, 2023 at 2:53am

    hello i still can't download the .zip files

    I get the following message.  


  • DIEGO replied
    February 6, 2023 at 4:44am

    Hello!

    I'm still having the same problem, it won't let me download the files and I get exactly the same message.

  •  1,115
    Max replied
    February 6, 2023 at 2:15pm

    Hi,

    Could you please try again. It should works now

    Thanks,

    Max from the Sonaar.io Crew

  • DIEGO replied
    February 6, 2023 at 5:31pm

    thank you for your help!

    my problem is solved, you guys are the best, I love sonaar!

  •  1,115
    Max replied
    February 6, 2023 at 5:41pm

    Great Diego!!

    Enjoy

    Thanks,

    Max from the Sonaar.io Crew