Okay
  Public Ticket #3223269
Activation
Closed

Comments

  • Abhishek started the conversation
    February 3, 2023 at 11:19am

    I have purchased the MP3 player pro plugin (starter) and integrated on my website. 

    I am now making my wordpress site live on a server but other than my pc its not showing the sticky music player on any of the user pc .

    So, please guide me how to handle this , like do i have to increase the activation by purchasing another plan or any other solution to this.

    Thanks and regards,

    Abhi C

  •  1,114
    Max replied
    February 3, 2023 at 2:07pm

    Hi,

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,

    Max from the Sonaar.io Crew

  •   Abhishek replied privately
  •  1,114
    Max replied
    February 6, 2023 at 3:07pm

    Hi,

    I cant access to the wp-admin . see screenshot https://drops.sonaar.io/i/x3iQCZ

    Thanks,

    Max from the Sonaar.io Crew

  • Abhishek replied
    February 7, 2023 at 2:34pm

    Please let me know from which nation you are presently accessing this website.

  •  1,114
    Max replied
    February 7, 2023 at 2:44pm

    Canada

    Thanks,

    Max from the Sonaar.io Crew