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  Public Ticket #3224775
Player widget on elementor builder
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Comments

  • rene started the conversation
    February 6, 2023 at 1:22am

    Hi ... I installed the sonaar audioplayer Pro version on my wp webside. But I can NOT see (or find) the Player Widget (like the on the image) on the elementor page builder. 

    what should i do?

  •   Max replied privately
  •   rene replied privately
  •  1,117
    Max replied
    February 6, 2023 at 3:08pm

    Hi,

    I cant access to the wp-admin. see screenshot https://drops.sonaar.io/i/hxWark

    Thanks,

    Max from the Sonaar.io Crew

  •   rene replied privately
  •  1,117
    Max replied
    February 6, 2023 at 3:50pm

    Still does not work https://drops.sonaar.io/i/GkxmTm

    Thanks,

    Max from the Sonaar.io Crew

  •  1,117
    Max replied
    February 6, 2023 at 3:55pm

    Ok, there was a typo in your domain name.

    now I can login.

    it looks like you are using a very old version of Elementor. You seem to be using version 3.4.5 while the latest available version is 3.10.

    However, it look like Elementor don't show an update available. I recommend you delete Elementor plugin, and simply reinstall it.

    Tell me if it works.


    Thanks,

    Max from the Sonaar.io Crew