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  Public Ticket #3228656
audio player wave will disappear
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Comments

  • Roman started the conversation

    Hello. I have 2 problems.

    1. Turn on the player and go to the trash, the player restarts, but the audio wave disappears. What could be the problem?

    2. My CTA lirycs takes a very long time to open, page cache doesn't help solve this problem. How to speed up your plugin's response to CTA? Now it's 5-10 sec for my site.

  •  1,103
    Max replied

    Hi,

    1) this will be fixed in the next plugin update next week (4.3)

    2) We request this lightbox via AJAX. The time it takes from sending the request (clicking the button), and receiving the request (showing the lightbox), 100% depends of the speed of your server.

    I recommend you check with your hosting to improve the speed of it


    Thanks,


    Max from the Sonaar.io Crew

  • Roman replied

    2) Write more specifically about the server speed. I switched to a new tariff and there is no result. It is 2 times more powerful. I use VPS only for one site CPU 12000mhz and 8Gb RAM, isn't that enough?

    Write clearly what needs to be improved, CPU or RAM and by how much?

    Attached files:  2023-02-11_17-42-19.png

  •  1,103
    Max replied

    Hi, 

    I'm not very familiar with server optimization (every server has their own way to be optimized) but perhaps this article will help https://kinsta.com/blog/admin-ajax-php/

    Thanks,


    Max from the Sonaar.io Crew