Hi, I recently purchased both the Beat theme and the MP3 Audio Player Pro. When I install the Beat theme only, I have no issues, however when I install both the theme and the MP3 Audio Player, I cannot play music and the sticky player looks buggy. I have uninstalled the MP3 Audio Player and the Beat theme is working fine. On the contrary, I would like to use the MP3 Audio Player along with the Beat theme, is this possible and if so, could you please send me the link to the documentation so I can understand how both can co-exist? Thank you in advance.
Its because you have not created any playlist in WP-Admin > MP3 Player.
The tracklist on the frontend demo are taken from WP-Admin > Playlist and they become obsolete when using MP3 Audio Player Pro.
So make sure to don't use WP-Admin > Playlist, and make also ensure to edit your page's widget and replace the audio player playlist source with the one you have created in WP-Admin > MP3 Player
I turned off all of the settings (including the playlist) via Theme Options > General Settings, created a new list (WP Admin > MP3 Audio ), added the new playlist as the plugin source and it's still not working. It won't play. https://clevadon.com/featured-track/
Hi, I recently purchased both the Beat theme and the MP3 Audio Player Pro. When I install the Beat theme only, I have no issues, however when I install both the theme and the MP3 Audio Player, I cannot play music and the sticky player looks buggy. I have uninstalled the MP3 Audio Player and the Beat theme is working fine. On the contrary, I would like to use the MP3 Audio Player along with the Beat theme, is this possible and if so, could you please send me the link to the documentation so I can understand how both can co-exist? Thank you in advance.
Hi,
Its because you have not created any playlist in WP-Admin > MP3 Player.
The tracklist on the frontend demo are taken from WP-Admin > Playlist and they become obsolete when using MP3 Audio Player Pro.
So make sure to don't use WP-Admin > Playlist, and make also ensure to edit your page's widget and replace the audio player playlist source with the one you have created in WP-Admin > MP3 Player
Thanks,
Max from the Sonaar.io Crew
Understood, I'll do as suggested. Thank you for the quick response.
You are welcome
Thanks,
Max from the Sonaar.io Crew
I turned off all of the settings (including the playlist) via Theme Options > General Settings, created a new list (WP Admin > MP3 Audio ), added the new playlist as the plugin source and it's still not working. It won't play. https://clevadon.com/featured-track/
See this screenshot: https://drops.sonaar.io/i/wkB7W9
Dont use the track description to set a player. use the Add/Upload file button instead.
Thanks,
Max from the Sonaar.io Crew
I see, thank you for letting me know. Was that the issue?
yes
Thanks,
Max from the Sonaar.io Crew
It's working, thank you for the excellent customer service! Issue resolved.
You are welcome
Thanks,
Max from the Sonaar.io Crew