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  Public Ticket #3238260
Sonaar 'Beats' Template loading slowly on website / not properly
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  • Charlie started the conversation

    Hello. 

    A short while ago i purchased the 'beats' producer template from you guys. Shortly after, i experianced problems such as some of the aspects of the site taking ages to load. For example: the slider on the home page takes from 3-10s to load (it varies) and the 'music' page takes a long time to load aswell. I thought the slider loading slowly was because the tempate uses the free version of 'Slider Revolution' therefore i purchased slider revolution. Since then nothing has improved. 


    The site also freezes on safari / google chrome on IPhone. 

    My site is https://nixonmusic.co.uk/.

    Help would be greatly appreciated. 

  •  1,104
    Max replied

    Hi, 

    Please read this article about speed issues and optimizations.


    Thanks,


    Max from the Sonaar.io Crew

  • Charlie replied

    Hello. I have done exactly what the article has said yet nothing has improved. I have used a cache plugin (Purchased WP Rocket like recommended on the link) yet this has made near to no difference. This is very frustrating as now i have unnecessarily purchased slider revolution and wp rocket yet no difference has been made. Please could i get some help on this. 

  •  1,104
    Max replied

    Have you tested your site without being connect to your wordpress dashboard? Cache is not effective when connected to the admin. So make sure to test it in incognito window. 


    Thanks,


    Max from the Sonaar.io Crew

  • Charlie replied

    Yes i have, and you can view it aswell - https://nixonmusic.co.uk - the main slider still takes around 5 seconds to load. 

  •  1,104
    Max replied

    Hi,

    here its very fast. See video I have recorded: https://drops.sonaar.io/v/faKa5I

    Thanks,


    Max from the Sonaar.io Crew

  • Charlie replied

    Hi thanks for the response. 


    On all of my devices it loads much slower: 

    https://www.dropbox.com/s/wvof4xicpqv0rtc/Untitled%20video.mp4?dl=0

    That is a link to a screen recording of how long it takes. Help would be appreciated. 

  •  1,104
    Max replied

    Hi,

    you have some non-optimized image file in your slider. eg, some of your image take 3.3mb. Please upload a .jpg file of 600px X 600px that is below 150kb. see screenshot https://drops.sonaar.io/i/7akNGO

    All your images should be less than 150kb max.

    With slow internet connection, loading big images impact a lot the loading speed.

    Thanks,


    Max from the Sonaar.io Crew