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  Public Ticket #3242094
widget player settings
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  • Jack started the conversation

    BIG kudos to your team for all the built-in flexibility and graphic control! As you can see from the link (see the popup on the page, too) I'm making the best of subtlety with the button format.

    I'm left with two questions, each illustrated by an attachment.

    1. When I choose the option to show the track list, I want to show speed and  the 15/30 skips. However, I don't want to include the list that creates more depth to the widget. Is that possible?
    2. Sometimes playing the audio track at the top of the page triggers the additional player at the bottom of the screen—but not always. I do not want it to show.

    I'm sure that I'm just lost in the settings, but can you help me out? I greatly appreciate your support!

    Attached files:  Screen Shot 2023-02-27 at 9.37.25 AM.png
      Screen Shot 2023-02-27 at 9.53.58 AM.png

  •  1,109
    Max replied

    Hi Jack,

    1) This will be available in the next plugin update (within the next 2 weeks). If you want, I can fix it for you in the meantime. If so, could you please provide me access to your wp-admin and I will gladly fix it.

    2) For this, Id need access to your WordPress dashboard to check the setup and see the culprit.

    Thanks,


    Max from the Sonaar.io Crew

  • Jack replied

    How kind of you, Max!

    I'll set you up with credentials later tonight!

  •   Jack replied privately
  •  1,109
    Max replied

    Use the email [email protected] and provide me password here.

    Thanks,


    Max from the Sonaar.io Crew

  •   Jack replied privately
  •  1,109
    Max replied

    HI,

    1) I have setup your top player to show the skip buttons on this page: https://trust2connect.net/shared-experiences/

    if you want to add it on other page, just copy/paste the player widget on your other page.

    2) the sticky player is displayed because of this option: https://drops.sonaar.io/i/4ZPKvL disable it if you don't want the sticky player to show.


    Thanks,


    Max from the Sonaar.io Crew