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  Public Ticket #3270004
Menu gone (Slider Revolution error)
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Comments

  • Robin started the conversation

    Hello,

    I have some issues with my website. After some months going onto the website it seems that Slider Revolution doesn't seem to work anymore (critical issue when clicking on the Slider Revolution panel) and all of my menus (Home, About, Contact buttons on website) are gone. Maybe that could be a problem caused by the not working Slider Revolution?

    Maybe you can help me in some way, I can provide login data if necessary.


    All the best,

    Robin

  •  1,103
    Max replied

    Hi, 

    Sure. 

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  •   Robin replied privately
  •   Robin replied privately
  •  1,103
    Max replied

    Hi

    for some reason, you had no menu selected here: https://drops.sonaar.io/i/tfLaar

    I set it for you. Menu is back.


    For slider revolution i have updated the plugin to the latest compatible version. should works now.

    Thanks,


    Max from the Sonaar.io Crew

  • Robin replied

    Hi Max, thanks for your help, the website works now.

    But for some reason, I can't login to wordpress and get some errors and weird letters in the wp-admin login (see attachment)


    Is there a way to fix that?

    Thanks in advance!


    All the best, Robin

    Attached files:  wp-error-login.png

  •  1,103
    Max replied

    It looks like your plugins preloaded is causing the issue. 


    Please provide me access to your ftp on your server and I'll deactivate this plugin manually. 

    Thanks,


    Max from the Sonaar.io Crew

  •   Robin replied privately
  •  1,103
    Max replied

    Please check now, should works.

    Thanks,


    Max from the Sonaar.io Crew