The issue you have is because the plugin folder on your server has forbidden error. see screenshot : https://drops.sonaar.io/i/oAesGf
I tried to delete the plugin and reupload the plugin to reset the permission but we cannot upload plugin more than 2mb on your server.https://drops.sonaar.io/i/TfTiwM
Please ask your hosting support to raise this limit to 16mb.
Once its done, let me know, and Ill reupload the plugin.
Hi Support,
I can´t activate my license key from Wordpress Dashboard.
I inserted the key, but when I try click in Activate my License Button, nothing happen.
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Attached files: license.JPG
Hi,
Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Thanks,
Max from the Sonaar.io Crew
Hi,
The issue you have is because the plugin folder on your server has forbidden error. see screenshot : https://drops.sonaar.io/i/oAesGf
I tried to delete the plugin and reupload the plugin to reset the permission but we cannot upload plugin more than 2mb on your server.https://drops.sonaar.io/i/TfTiwM
Please ask your hosting support to raise this limit to 16mb.
Once its done, let me know, and Ill reupload the plugin.
Thanks,
Max from the Sonaar.io Crew
Hi Max,
Thanks for your reply.
I have increased the Maximum Upload File Size to 64MB.
You can try again.
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Hi,
its still set to 2MB. see screenshot https://drops.sonaar.io/i/3uxhDv
Thanks,
Max from the Sonaar.io Crew
Hi Max,
Could you try again?
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Hi Hamilton,
Nothing have changed. The server still has a max upload file size set to 2mo
Thanks,
Alexandre from the Sonaar.io Crew
Hi Max,
I have installed the WP File Manager (FTP) Plugin as you can see in attach file.
You can upload from this plugin WP File Manager.
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Attached files: ftp.JPG
Hi,
Mp3 player PRO is installed
Thanks,
Alexandre from the Sonaar.io Crew