at my record store, i dont have always Track snippets to show. So if i set up a product, there is always the track one shown in the back end. There is no option to select "no Tracks". Because i dont set up a track, i still see the Widget in the frontend which says "Track 1" but it doesn't trigger anything.
Is there an option to hide it if no track is set? Would be soooooo helpful.
You also see that i placed a "Play" button next to the main cta. This one is not shown, if i dont set up any track. Which is strange, because "Track 1" is shown under the tracklist.
I dont figure it out how you have set the player in the product page. Have you created your own single product template? May I have a login credential to understand how it is set. Are you aware we have developed the option to display automatically the audio player in the single product page. Please go to wp-admin>mp3 player>woocommerce>woocommerce product page, You should not have this issue with this feature, but it is not avalaible if you own the starter plan. Only available with the Business plan and higher.
Hey,
at my record store, i dont have always Track snippets to show. So if i set up a product, there is always the track one shown in the back end. There is no option to select "no Tracks".
Because i dont set up a track, i still see the Widget in the frontend which says "Track 1" but it doesn't trigger anything.
Is there an option to hide it if no track is set? Would be soooooo helpful.
Attached files: Bildschirmfoto 2023-03-14 um 12.10.34.png
Bildschirmfoto 2023-03-14 um 12.10.38.png
Hi Lukas,
Are you able to provide the record store url?
Thanks,
Alexandre from the Sonaar.io Crew
The store is not launched jet. So everything is still wip. But this product for example is one without any track setup: https://lemmeknowrecords.com/produkt/majik-back-into-your-heart/. This one has some tracks: https://lemmeknowrecords.com/produkt/mr-president-one-night/
You also see that i placed a "Play" button next to the main cta. This one is not shown, if i dont set up any track. Which is strange, because "Track 1" is shown under the tracklist.
Hi Lukas,
I dont figure it out how you have set the player in the product page. Have you created your own single product template? May I have a login credential to understand how it is set.
Are you aware we have developed the option to display automatically the audio player in the single product page. Please go to wp-admin>mp3 player>woocommerce>woocommerce product page, You should not have this issue with this feature, but it is not avalaible if you own the starter plan. Only available with the Business plan and higher.
https://drops.sonaar.io/i/V1jytv
Thanks,
Alexandre from the Sonaar.io Crew