"MP3 Player Pro" (#3302549) / Sonaar Help

Stephen started the conversation
1 week ago on March 14, 2023 at 7:15pm
Episodes have been completed and play OK, BUT when I install the pro version, the episode still plays but will not pause; this only happens after I install the pro version. What setting will it be to make the player pause in playback?
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Max replied
1 week ago on March 14, 2023 at 7:51pm
Hi,
where can I reproduce this issue on my end? I don't see any player on your homepage
Thanks,

Max from the Sonaar.io Crew
Stephen replied
1 week ago on March 14, 2023 at 7:56pm
The Player are in the episode link
Stephen replied
1 week ago on March 14, 2023 at 7:56pm
I'll have to install the pro version first give me a minute please
Stephen replied
1 week ago on March 14, 2023 at 7:58pm
install now
Stephen replied
1 week ago on March 14, 2023 at 7:58pm
sorry, I installed it now
Stephen replied
1 week ago on March 14, 2023 at 8:21pm
Any idea what's causing this? I think it's something to do with the update, so I will install and test the previous version.
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Alexandre replied
1 week ago on March 14, 2023 at 8:48pm
Hi Stephen,

Everything looks fine to me. Please take a look on the video capture here and let me know what I m doing wrong:

https://drops.sonaar.io/v/z2JsFd
Thanks,

Alexandre from the Sonaar.io Crew