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  Public Ticket #3330516
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  • buff started the conversation

    I have to admit I want a refund already after spending about 30 minutes fumbling with your serpentine installation method.  After finally installing the sonaar theme, I cannot access the actual theme I want.  You do not make it easy to simply install a theme.  Will it be this difficult every time I need to use my account?

  •  1,114
    Max replied

    Hi there, 

    After you installed the Sonaar Theme, make sure to install the Iron Demo Importer (by going to wp-admin > appearance > install plugins) 

    Once it's installed and activated, simply go to wp-admin > tools > demo content install and you will be able to import theme demo from there. 

    If you need assistance, please provide me temporary access to your wordpress dashboard. 



    Thanks,


    Max from the Sonaar.io Crew

  • buff replied

    I have managed to get Sonaar activated and Moonlight working, but it is SO clunky and different from any other WordPress theme I have used previously.  Do you have any more documentation on it?  By example, I was having difficulty finding where to change the menu color and still cannot find where to edit the footer amongst other little issues.  I have been able to find some things by googling them.  While I think you have a great theme, you present a larger than expected learning curve.  Thanks for the help.

  •  669
    Alexandre replied

    Hi Buff,
    Header & Footer are built through elementor editor through wp-admin>header and footers.
    Here an article about how to edit the header.

    https://sonaar.io/docs/how-to-change-header-mobile-menu-and-offcanvas-menu/

    Thanks,


    Alexandre from the Sonaar.io Crew