I use your plugin for downloading music to my site and it works great but im having some trouble updating the plugin and upgrading to pro. i have a notification that we are using v.2.4 and that v.4.4.2 or higher is available but this update does not show up on my wordpress dashboard in the plugin section. i have the highest version of wordpress and so i am not sure how to proceed. i am not super experienced with wordpress, unfortunately our previous website manager passed away quite suddenly last year so i am learning as we go and as problems occur... as for upgrading. i also have a notification that says "welcome to mp32 audio player PRO, please activate your license key..." but i can not find a license key anywhere, nor did any of the websites email addresses have an account with you before today. there is no option to pay for pro anywhere, just a pop up that says we need to activate our license key to unlock our benefits. we would like to update and upgrade your plugin with our site in order to continue using it and get the best version we cant get. please get back to me ASAP.
hello,
I use your plugin for downloading music to my site and it works great but im having some trouble updating the plugin and upgrading to pro. i have a notification that we are using v.2.4 and that v.4.4.2 or higher is available but this update does not show up on my wordpress dashboard in the plugin section. i have the highest version of wordpress and so i am not sure how to proceed. i am not super experienced with wordpress, unfortunately our previous website manager passed away quite suddenly last year so i am learning as we go and as problems occur... as for upgrading. i also have a notification that says "welcome to mp32 audio player PRO, please activate your license key..." but i can not find a license key anywhere, nor did any of the websites email addresses have an account with you before today. there is no option to pay for pro anywhere, just a pop up that says we need to activate our license key to unlock our benefits. we would like to update and upgrade your plugin with our site in order to continue using it and get the best version we cant get. please get back to me ASAP.
Emma