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  Public Ticket #3352276
RSS feed goes blank when player is installed
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  • Keith started the conversation

    When I install the MP3 player and try to import my feed into it, my RSS feed is blank. If I uninstall your player, the feed starts working again. The feed is https://partyfavorz.com/feed/podcast

    I ensured the feed lock was deactivated in PowerPress and Blubrry but it still doesn't work. I'm having several issues with PowerPress and wanted to try out your player as a replacement but I can't seem to get the free version to import. 

    Also, if it did work, is it going to create duplicate posts? I really don't want that. I just want to import all the episodes into the player and deactivate PowerPress. 

    I currently host with Blubrry but that may change in the next month to Buzzsprout. First, I just need to see if your player will fulfill my needs but I need to get the episodes imported first as opposed to manually copying and pasting everything over. 

  •  1,114
    Max replied

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  •   Keith replied privately
  •  1,114
    Max replied

    Hi,

    Since your feed is currently hosted on your own website AND you are using powerpress plugin, this plugin does not play well with our plugin and cause a conflict.

    I recommend you host your podcast via Buzzsprout first, then you will be able to import your RSS into our plugin with Powerpress deactivated.

    Thanks,


    Max from the Sonaar.io Crew

  • Keith replied

    That's kinda what I was thinking. I tried removing my website to just host on Blubrry and then import it but the issue persisted. I'll look into it this weekend.

    Thanks! 

  •   Keith replied privately
  •  1,114
    Max replied

    Hi, 

    Blubrry uses its own custom post type to create your episode and we use our own custom post type as well, so you cannot just replace the audio player from the blubbry posts by our player I'm afraid, 

    Sorry. 

    Thanks,


    Max from the Sonaar.io Crew