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  Public Ticket #3354611
Issue with outdated Essential Grid plugin in Apex theme
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  • Jean-Marc started the conversation

    Hello,

    I have purchased the "Apex" WordPress theme and I am experiencing problems in the WordPress administration of my website. I noticed that a div is displayed strangely under the class "essgrid_sc_button". When examining the Chrome console, it shows "Failed to initialize plugin: essgrid_sc_button". After researching on Google, I realized that this is a conflict between ACF Pro and Essential Grid. This problem has been solved with the update of Essential Grid to version 3.0.17 (February 1st, 2023).

    However, we purchased the theme at the beginning of April and I do not understand why the theme is sold with outdated plugin versions. I would like to update Essential Grid, but for this plugin, it needs to be purchased. I do not wish to buy it because it is supposed to be part of the Sonaar theme pack.

    Can you please resolve this issue and provide me with the updated version of Essential Grid for the "Apex" theme that I have purchased?

    Thank you for your help and continued support.

    Best regards

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  •  646
    Alexandre replied

    Hi Jean-Marc, 


    Essential Grid to 3.0.17.1 is available since sonaar 4.25. 

    Please read this article about how to update it:
    https://sonaar.io/docs/how-do-i-update-the-theme-required-plugins/

    Thanks,


    Alexandre from the Sonaar.io Crew