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  Public Ticket #3363847
Sound stopping
Closed

Comments

  • Eric started the conversation

    Hi, 

    for some reason the sound pauses half way through the song. This happened for me and for my client's computer. I think that the file is trying to load. Is there a way to help the songs buffer better?

    Thanks,

    Eric

  •  1,109
    Max replied

    Hi,

    we dont buffer any audio...the audio is read directly by the browser. Perhaps your internet connection or the server which transmit the audio times out...never happened to me or hear anything about this.

    How can I reproduce the issue on my end?


    Thanks,


    Max from the Sonaar.io Crew

  • Eric replied

    hi Max

    so when you listen to it there is no pausing on your end? It paused for me at different times, once at the beginning and once towards the middle of track 1.

    If I add more memory do you think it might help with any kind of buffering issues?

    thanks for looking at it for me.

  •  1,109
    Max replied

    I can't seem to be able to reproduce on my computer. Do you have same issue if you listen to your track with the default browser player by clicking here: https://dumbsheep.org/wp-content/uploads/2023/04/01-Faith-Looks-Up.mp3

    ?

    Thanks,


    Max from the Sonaar.io Crew

  • Eric replied

    the mp3 played fine on my end. I will check again against the audio player.