Hi, I've been using your theme for a long time and I get compliments on my website all the time! I recently updated my Sonaar installation to v4.25. I also updated all my plugins and also Word Press (to v6.2). Everything went great EXCEPT WPBakery Page Builder would not update. I believe this plugin came with my original download of Sonaar. I'm on WPBakery v5.6 and they're up to v6.11.0 so my version is now quite old. WPBakery's help page says to contact you, the theme provider; I did check your support site but didn't see how to update this or whether it matters. Is there anything I have to do here?
A second question: My host (Dreamhost) says they haven't been able to update PHP from v7.4 to v8.1 on this site; and my version is due to become unsupported in the near future. Is it possible this old version of WPBakery or some other Sonaar component is the issue here?
Hi Alexandre, That worked perfectly! Deactivating/deleting and reinstalling brought me up to v6.9 of WPBakery Page Builder. And then I was able to update my site to PHP 8.1 successfully!
Hi, I've been using your theme for a long time and I get compliments on my website all the time! I recently updated my Sonaar installation to v4.25. I also updated all my plugins and also Word Press (to v6.2). Everything went great EXCEPT WPBakery Page Builder would not update. I believe this plugin came with my original download of Sonaar. I'm on WPBakery v5.6 and they're up to v6.11.0 so my version is now quite old. WPBakery's help page says to contact you, the theme provider; I did check your support site but didn't see how to update this or whether it matters. Is there anything I have to do here?
A second question: My host (Dreamhost) says they haven't been able to update PHP from v7.4 to v8.1 on this site; and my version is due to become unsupported in the near future. Is it possible this old version of WPBakery or some other Sonaar component is the issue here?
Thanks for all your help!
trapper
Hi Trapper,
Please go to wp-admin>plugins
Disable and delete wpbakery page builder.
Go to wp-admin>appearance>install plugin
And re-install wpbakery.
Maybe WPBakery v5.6 is not supported by PHP 8.1 but the new version you will install and Sonaar v4.25 are comaptible with PHP 8.1
Thanks,
Alexandre from the Sonaar.io Crew
Hi Alexandre, That worked perfectly! Deactivating/deleting and reinstalling brought me up to v6.9 of WPBakery Page Builder. And then I was able to update my site to PHP 8.1 successfully!
Thank you for for your help on this!
trapper
You are welcome
Thanks,
Alexandre from the Sonaar.io Crew