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  Public Ticket #3370137
Visual buffering indicator when track loading
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Comments

  •  1
    Julian started the conversation
    May 15, 2023 at 3:20am

    Hi there - if we have a long track, e.g. 1 hour, it can sometimes take a while to load. Is it possible to have a visual buffering indicator? Or make the cursor change or something to show people that it is loading? Otherwise they think that it is broken as the track doesn't play straight away and nothing visual changes so they think it isn't working. 

    Thanks

    Julian

  •  1,104
    Max replied
    May 15, 2023 at 2:48pm

    Hi,

    are you using  Dynamic Waveform (Slower) in this setting: https://drops.sonaar.io/i/VPDr9V ?

    If so, its not recommended to use this with very long mp3 because the mp3 needs to be downloaded before generating the waveform. You should use Synthetic Waveform (faster) when using long files.


    Thanks,

    Max from the Sonaar.io Crew

  •  1
    Julian replied
    May 15, 2023 at 4:30pm

    No, we are using the "Very simple bar".

  •  1,104
    Max replied
    May 15, 2023 at 4:36pm

    Where can I see an example of the slow loading track? 

    Thanks,

    Max from the Sonaar.io Crew

  •   Julian replied privately
  •  1,104
    Max replied
    May 15, 2023 at 4:54pm

    Thanks, 

    I notice a 2 seconds delay before your streaming server loads the file.

    Unfortunately, we don't have a visual loading indicator at this time. On my end, I tagged this ticket as a feature request so that our development team can consider this option.

    I would like to apologize for not providing you with this particular feature at the moment.

    Thanks,

    Max from the Sonaar.io Crew

  •  1
    Julian replied
    May 15, 2023 at 4:56pm

    The time of the delay fluctuates and sometimes is substantially longer. But it will presumably be affected by the user's connection speed. 

    Thanks for adding it as a feature request.