Since a few days the Essential Grid is not showing. Which is the most important part of the sales funnel here.
Since the last few updates I've been fixing a bunch of unintended modifications on the website and the most important thing now is not being displayed: The Essential Grid on the homepage.
I've tried to select another grid, which does show up, but not the one I had there.
It also took a lot of work to make it work as it should, coz it's about the available voice-actors who have a demo. So visitors can click on the play button of every grid-item.. and click on the name to go the assigned woocommerce product.
For that I have made a skin for each and every single voice-actor separately.
Another strange thing: when I duplicate my grid, the copy doesn't have the playbutton in it. Even when I re-assign the specific skin to the grid item, the play button doesn't show up.
I remember from a recent theme update there was also an update for Essential Grid.... so that may have caused this error?
Please help me fix this asap, coz it's a core functionality of the website to drive sales. :-)
And a second issue is occurring: the background of the sticky player (on bottom) disappeared.. I checked the settings of the player and it's still coloured.
Meanwhile I created a solution for my previous problem, but I would love it if there will be a solution through Essential Grid soon. :-)
I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you.
Could you please provide me access to your wp-admin and I will gladly check the issue you have.
For Ess grid, there was an issue with your filter which caused the grid to not show., the filters was not correctly selected. I fixed it. https://drops.sonaar.io/i/vtSDZ4
For the sticky player background color, there was an issue with one of your color picker in the event setting that prevented the custom styling to be applied correctly. there was a background color set to RGB(000,000,000) for some reason .. I switched the color to RGB(0,0,0) and it fixed the issue.
1) This is only possible with the MP3 Audio Player Pro. If you use MP3 Audio Elementor Pro, you will need to recreate your playlist into MP3 Audio Player Pro's Playlist instead of using the Theme's Playlist.
2) We don't have this feature, but perhaps with a plugin like JetEngine and our audio player, you can achieve this.
Hi,
Since a few days the Essential Grid is not showing. Which is the most important part of the sales funnel here.
Since the last few updates I've been fixing a bunch of unintended modifications on the website and the most important thing now is not being displayed: The Essential Grid on the homepage.
I've tried to select another grid, which does show up, but not the one I had there.
It also took a lot of work to make it work as it should, coz it's about the available voice-actors who have a demo. So visitors can click on the play button of every grid-item.. and click on the name to go the assigned woocommerce product.
For that I have made a skin for each and every single voice-actor separately.
Another strange thing: when I duplicate my grid, the copy doesn't have the playbutton in it. Even when I re-assign the specific skin to the grid item, the play button doesn't show up.
I remember from a recent theme update there was also an update for Essential Grid.... so that may have caused this error?
Please help me fix this asap, coz it's a core functionality of the website to drive sales. :-)
Thanks in advance,
Jens
And a second issue is occurring: the background of the sticky player (on bottom) disappeared.. I checked the settings of the player and it's still coloured.
Meanwhile I created a solution for my previous problem, but I would love it if there will be a solution through Essential Grid soon. :-)
I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you.
Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Thanks,
Max from the Sonaar.io Crew
For Ess grid, there was an issue with your filter which caused the grid to not show., the filters was not correctly selected. I fixed it. https://drops.sonaar.io/i/vtSDZ4
For the sticky player background color, there was an issue with one of your color picker in the event setting that prevented the custom styling to be applied correctly. there was a background color set to RGB(000,000,000) for some reason .. I switched the color to RGB(0,0,0) and it fixed the issue.
Thanks,
Max from the Sonaar.io Crew
Hi,
1) This is only possible with the MP3 Audio Player Pro. If you use MP3 Audio Elementor Pro, you will need to recreate your playlist into MP3 Audio Player Pro's Playlist instead of using the Theme's Playlist.
2) We don't have this feature, but perhaps with a plugin like JetEngine and our audio player, you can achieve this.
3) This is an option you can enable here: https://drops.sonaar.io/i/SY5vQB
Thanks,
Max from the Sonaar.io Crew