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  Public Ticket #3383121
Playlist posts
Closed

Comments

  • James started the conversation

    I can't figure out why I can no longer see my playlist post list. Source = Selected Posts. The player shows the songs that I selected, but in the admin area there is no longer any sign of the list. I need to edit the list of selected posts but I can't because the list is gone! I have the Pro addon. 

    Attached files:  Screenshot (125).png

  •  1,114
    Max replied

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  •   James replied privately
  •   James replied privately
  •  1,114
    Max replied

    Hello James,


    Im not sure what happened but from what i can see, you don't have any playlist in wp-admin > mp3 player > playlists. Perhaps you have deleted it by mistake ?

    Did you create playlists before? 

    What i recommend is to talk with your hosting support and rollback to a earlier version where it worked...



    Thanks,


    Max from the Sonaar.io Crew

  •   James replied privately
  •  1,114
    Max replied

    Can you show me (full screenshot plz) where have you added your audio file ?


    Thanks,


    Max from the Sonaar.io Crew

  •   James replied privately
  •  1,114
    Max replied

    Go to MP3 Player > Playlist and add a new playlist with your audio there.

    Then edit your player in Elementor, and select the playlist you have just created to see it.


    Thanks,


    Max from the Sonaar.io Crew

  • James replied

    Thanks for the guidance Max. We can close the ticket. 


    Best,

    Jim