I cant figure out whats hapenning here. You are the only user who has this issue. I suspect that something on your server (plugin cache or server cache), reset the site transients every X days, but I cannot confirm this.
I see the domain registered was tekzite.com but your full, real domain is www.tekzite.com (with www). I have added it to our DB and we will wait to see if it works. i have reactivated the license.
Hi,
Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Thanks,
Max from the Sonaar.io Crew
It should works now.
Thanks,
Max from the Sonaar.io Crew
Thanks a lot for the quick service. I'll keep an eye on the license expiration for you and report back if no longer issues persist.
It expired again, don't know what causes this. It's really weird. Hopefully y'all can solve this?
Hi,
I cant figure out whats hapenning here. You are the only user who has this issue. I suspect that something on your server (plugin cache or server cache), reset the site transients every X days, but I cannot confirm this.
I see the domain registered was tekzite.com but your full, real domain is www.tekzite.com (with www). I have added it to our DB and we will wait to see if it works. i have reactivated the license.
Thanks,
Max from the Sonaar.io Crew
Hi Max,
I might rebuild the site if necesssary, hopefully it was a domain issue indeed. I also wondered about the same. We'll see! Still thanks for your help.
It is really a weird issue I also can't figure out.
Issue is fixed, license no longer expires. So it really was just a domain issue. You need to have www. in front of the actual site.