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  Public Ticket #3392897
CTA Button Not Showing Up with Shortcode Player
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  • Sam started the conversation

    Hello, I want the CTA Buy Now buttons to show up for each track in the playlist added to a page via shortcode, but I can't get the button to show up. Here's the shortcode I'm using:

    [sonaar_audioplayer albums="890" player_layout="skin_boxed_tracklist" show_playlist="true" progressbar_inline="true" hide_artwork="true" hide_player_title="true" show_tracks_count="true" show_skip_bt="true" show_speed_bt="true" show_volume_bt="true" use_play_label_with_icon="true" show_track_market="true" track_market_inline="true" show_album_market="true" store_title_text="Purchase the Full Mozede Album"][/sonaar_audioplayer]

    Attached is a screenshot showing that I have set the CTA for each track in the Playlist. I also do have the "Display Text label for Call-to-Action Icon" option turned to on under the Widget Player settings. Also attached is a screenshot showing the colors I have set for the CTA buttons in case that's useful.

    Please advise.

    Attached files:  Screen Shot 2023-06-14 at 14.25.54 PM.png
      Screen Shot 2023-06-14 at 14.36.38 PM.png

  •  1,114
    Max replied

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  •   Max replied privately
  • Sam replied

    Completed.

  •   Max replied privately
  •   Sam replied privately
  •  1,114
    Max replied

    Hi,

    please check now. The issue you had was because the attribute use_play_label_with_icon="true" needed also use_play_label="true" which I have added. This caused the shortcode to break and thus, made the CTA not showing. This bug is a little bit weird, but we have fixed it in our official version and this will be part of a next plugin update as well.

    Thanks,


    Max from the Sonaar.io Crew

  • Sam replied

    Great, thanks for working that out.