Okay
  Public Ticket #3404619
Can't save YouTube ID/API settings
Closed

Comments

  • Adam started the conversation

    I have setup a YouTube API credential, and when I enter it and my YouTube ID in the Essential Grid YouTube settings, the preview below populates with my videos. However, the information does not save and the Youtube Channel page in the theme says "No grid items found." There is a default ID and API that reload when I navigate away from the page. How do I get the grid to retain my ID and API?

    Attached files:  Screen Shot 2023-06-30 at 8.47.13 PM.png

  •  647
    Alexandre replied

    Hi, 
    Sorry for the wait, we dont work during weekend and we had a long holiday weekend here due of the Canada day.  

    Are you able to provide a login credential to the wp-admin?

    Thanks,


    Alexandre from the Sonaar.io Crew