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  Public Ticket #3418468
Move mouse to see Play Button
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Comments

  • Lukas started the conversation

    Hey, i dont know why, but i need to move the mouse or scroll on mobile to see the playbuttons and playlists. Do i miss a setting adjustment? How can i fix this? 

  •  1,114
    Max replied

    I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you.

    Thanks,


    Max from the Sonaar.io Crew

  • Lukas replied

    Hey Max, 


    if you open this page on Safari, chrome, Firefox or Opera and dont move the mouse, you will see that the tracks under the headline "tracks" on ther right column, are missing, until you move the mouse on  the page. 
    If you visit first time activate or deactivate the cookies and the refresh while the mouse is on the page. Dont move the mouse and you will see that the tracks are missing. 


    https://lemmeknowrecords.com/produkt/sven-wunder-eastern-flowers/

  •  1,114
    Max replied

    It looks like a JavaScript conflict.

    Could you try something for me? Please deactivate all your plugins except Elementor, Elementor Pro, and our 2 plugins then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.

    Tell me how it goes.

    Thanks,


    Max from the Sonaar.io Crew

  • Lukas replied

    I figured out that if i disable or actually go into "saftey mode" from "WP Rocket" the tracklist is shown directly. 

  •  1,114
    Max replied

    Ok, looks like wp rocket is causing issue. perhaps leave safety mode enable.

    Thanks,


    Max from the Sonaar.io Crew

  • Lukas replied

    Yeah, strange. Again. Thanks for helping out again. Very fast as always :)